Return and Warranty Policy

Customers may return or exchange items within 7 days of purchase, provided they are unused, in their original packaging, and in sealed box condition (the invoice is mandatory as proof of purchase). Customized products are not eligible for return. Refunds will be issued to the original payment method, and return shipping costs may apply. To initiate a return or exchange, please contact our customer service team at info@solid-me.com.

Warranty

All products come with a standard one-year brand warranty, unless stated otherwise.

For any warranty-related issues, customers should contact Ensure directly for support-
http://ensureservices.com/consumer/parts-and-carepacks/extended-warranty.php